11. WHAT TO DO IF THERE ARE NO AVAILABLE DOCKS AT A STATION
If you followed our advice about planning out your trip in advance, you probably won't run into this issue, but just in case you do get to a station with no available docks, what should you do? Luckily, Citi Bike anticipated this problem, so if you get to a station with no docks, they will add on an extra 15 minutes of free time to your trip so that you can bike to another station. All you have to do is go to the kiosk at the full station, dip your Citi Bike key (for annual members) or re-swipe your credit or debit card (24-hour or 7-day pass holders), and select “Request Time Credit.” You'll then have 15 more minutes to look for another station.