Gallery: INTERVIEW: Arthur Rubinfeld & Ben Packard of Starbucks Discuss...

Arthur: One of the more evident areas is when we reuse recycled materials such as wood and tables. And we highlight it with live edge, high texture, high touch. So on the end of the main bar [in Times Square], one of our unique details is live edge countertops. What that does is people start to use tactile means to understand that something else is happening here, and it just raises their level of interest. It is beautiful, and we're actually able to find these small upstart craftsman who love working with their hands for metal, for woods, and recycled materials. These are cottage industries that are doing quite a business with us, and we highlight it.

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