Diane Pham

How to Use Social Media to Build Your Green Brand

by , 07/24/10
filed under: green technology

green brand, green business, social media, eco friendly brand, eco business, sustainable business, green technology, twitter, facebook, customer service

In this day an age, smart businesses realize that good customer service is not just something you want to provide when problems arise for customers, but should be something that is a mainstay of a business – BEFORE problems arise. Developing a positive image for your brand takes a forward thinking marketing strategy set on proactively engaging customers before they even sign onto your website or set foot in your store. Social media in particular has played a key role in transforming the way the world does business, so amidst a sea of tweets and Facebook status updates, here are some great strategies on how you can capitalize on social media and extend your business reach through proactive customer service.

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